Frequently Asked Questions
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If a product is not functioning correctly, please reach out to us at firstname.lastname@example.org
If the bank has a .omnisphere file
- Open Omnisphere.
- Click the Utility button at the top left.
- Install .omnisphere
- Choose the .omnisphere file and click “OK” on the prompt message.
- The sounds will now be installed under your “Shared” directory.
If the Omnisphere Bank folder has .prt_omn files:
1. Move the Omnisphere Bank Folder to Steam/Omnisphere/Settings Library/Patches
2. Open Omnisphere and refresh the database
3. The sounds should now be installed under your “User Directories” directory.
Note: directory remains the same for both Mac and PC.
Here’s a video demonstrating this method:
Put the folder in: Tone2\Electra\ElectraX_sounds
- Click on Spire’s Menu button.
- Choose Import Bank from the list of options.
- Find and select the .sbf files.
- Click on Spire’s Menu button and select the Select Bank option from the list to see all imported sound banks.
Drop the preset folder into the following location
Mac: /Library/Application Support/Output/Thermal/Presets
Drop the preset folder into the following location:
Mac: /Library/Application Support/Output/Portal/Presets
1. Download all the files provided with the purchased products
2. Download and install one of these programs:
3. Extract only the file with the .zip extension using one of the programs above.
4. It should now merge all the files into one single folder after extracting the .zip file.